boscuan Privacy Policy

Data collection on boscuan

We collect information in two categories: information you provide directly and information we collect automatically. When you register with boscuan, you provide your email address, phone number, and basic personal details. During KYC verification, you upload government-issued identification (KTP, passport, or driver's licence) and proof of address. We store these documents in encrypted form and use them only to confirm your identity and prevent account fraud.

When you deposit funds, we collect information about your payment method and transaction. If you use DANA, e-wallet, mobile banking, local payment, or a bank transfer from online payment, e-wallet, mobile banking, or local payment, that payment processor shares transaction details with us — the amount, timestamp, and sometimes account holder information. We use this data to credit your boscuan balance and detect suspicious patterns (such as large deposits followed immediately by withdrawals, which could indicate money laundering).

We automatically collect technical information when you use boscuan: your device type, browser version, IP address, and pages you visit. This data helps us diagnose technical problems, optimise our platform performance, and detect fraudulent login attempts (such as access from unusual geographical locations). We do not use this data to build detailed profiles of your browsing habits outside boscuan.

Account information

Email, phone number, name, date of birth; collected at registration

Identity documents

Government ID and proof of address; used for KYC verification and fraud prevention only

Payment data

Transaction amounts, timestamps, and payment method details; retained for reconciliation and regulatory compliance

Technical data

IP address, device type, browser; collected to prevent fraud and optimise platform performance

How we use your data

We use the data we collect primarily to operate boscuan and fulfill our obligations to you. Your email is used for account recovery and notifications about deposits, withdrawals, and account security alerts. Your payment information is used to credit deposits and process withdrawals. Your government ID and address proof are used solely for KYC verification and are not shared with anyone except where legally required.

We analyse technical data to detect fraud. For example, if your account shows login attempts from Jakarta and then Surabaya within minutes, we flag this as suspicious and may temporarily restrict your account pending verification. This protects you from unauthorised access. We use transaction patterns to identify potential money-laundering activity and comply with local anti-money-laundering regulations.

We do not use your data for marketing purposes without your consent. We do not sell your information to third parties. We do not build detailed behavioural profiles of your gambling activity to manipulate your experience or encourage problematic betting patterns.

Third-party processors and data sharing

We work with payment processors, banks, and esports data providers to operate boscuan. When you deposit via online payment or e-wallet, those companies process your payment and share transaction details with us. We cannot control their privacy practices, but we choose processors that maintain industry-standard security. Your payment details are shared only with the payment processor necessary to complete your transaction — we do not keep copies of your card numbers or wallet credentials.

We may share your data with law enforcement or regulatory authorities if required by law or legal process. If a court issues a subpoena for your account information, we comply. We may also report suspected money-laundering activity to relevant authorities as required by anti-money-laundering legislation.

Your rights on boscuan

We at boscuan recognise your rights regarding your personal data. You have the right to access your information — you can download a copy of all data we hold about you by requesting it through our support team. You have the right to correct inaccurate data — if your address is outdated or your email is wrong, contact us and we will update it. You have the right to request deletion of your data after account closure, subject to legal retention requirements (we typically retain records for 5–7 years for compliance purposes).

You have the right to object to certain data processing. For example, if you object to our fraud-detection profiling, you can request limitations on that processing, though this may restrict our ability to detect suspicious activity on your account. You have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your data.

Cookies and tracking

Our platform uses cookies to maintain your login session and remember your preferences. Essential cookies are required for boscuan to function — without them, you would need to re-enter your login credentials on every page. We use analytics cookies to understand how users navigate boscuan, which helps us improve the platform. You can disable cookies in your browser settings, though this may reduce functionality.

We do not use third-party tracking pixels or cookies from advertising networks. We do not share your browsing data with advertisers or data brokers. If you visit boscuan and then see ads for boscuan on other websites, that is typically because those websites use their own tracking mechanisms — not because we shared your data with them.

Data retention and deletion

We retain your personal data as long as your account is active. After you close your account, we retain records for a compliance-mandated period — typically 5–7 years — to comply with anti-money-laundering and tax regulations. Government-issued ID documents are deleted after this retention period unless you request earlier deletion. You may request data deletion at any time through our support team, and we will comply subject to legal obligations.

Transaction records are retained longer than personal documents because financial regulators require us to maintain transaction histories for auditing and investigation purposes. Even if you delete your account, we maintain transaction logs for the legally required retention period.

Contact and complaints

If you have questions about how we handle your data, contact our support team via email or through your account dashboard. If you believe we have violated your privacy rights, you can file a complaint with us first — we investigate and aim to resolve concerns within 30 days. If you remain unsatisfied, you have the right to escalate to your local data protection authority or privacy regulator.

• Data access request: contact [email protected] or use your account dashboard
• Data correction: update your profile information directly in account settings
• Data deletion request: submit via support team (subject to legal retention requirements)
• Cookie preferences: adjust in your browser settings or through our preference centre
• Complaint escalation: contact your local data protection authority if internal resolution fails

Policy updates

We may update this privacy policy as our practices evolve or as regulations change. We will notify you of material changes via email or through a notice displayed in your boscuan account. Your continued use of boscuan after such changes constitutes acceptance of the updated policy. This policy was last updated and applies to all data processed on boscuan in supported jurisdictions including Jakarta, Surabaya, Bandung, and Medan.